SCCM for Your Service Desk:
5 SCCM Functions You Should Delegate to Decrease Escalations

Whether you're using Microsoft Service Manager, ServiceNow, Cherwell, ivanti, or another Service Desk solution, see how you can securely initiate remote control, deploy software, and manage users and accounts outside of the SCCM Console with Cireson Remote Support.

Multiple Sessions Available: 

  • North America: July 17th at 10am PDT 

  • Europe, Middle East & Africa:  July 18th at 10am BST

  • Asia Pacific: July 18th 10am ACST 

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Learn How to Securely Delegate SCCM Features without the Admin Console

To deliver the IT services your company expects, and needs, it's imperative that your Support Teams have the tools at their fingertips to quickly log, diagnose, resolve, and close tickets. This webinar will show you which System Center Configuration Manager features you can start delegating for faster resolution, fewer escalations, and a more streamlined customer experience.

Reduce Escalations, Increase First Call Resolution and Improve Service Levels 
Whether you're using Microsoft Service Manager, ServiceNow, Cherwell, ivanti, or another Service Desk solution, see how you can securely initiate remote control, deploy software, and manage users and accounts outside of the SCCM Console with Cireson Remote Support

Join Our ITIL-certified System Center Experts to Explore How to:

  • Remediate common AD account incidents like password resets and account lockouts
  • Quickly deploy, repair, or remove software and view deployment status
  • Gain valuable device and user insights like installed software and user interactions
  • Ensure compliance with detailed audit trails tracking every action taken
  • Empower the Service Desk to help manage computer and user associations


Can't join us live? Register and we'll send you a recording of the presentation when it's complete.